SearchTags: yankee group16th August 2006 : Call centers ramp up VoIPBy Sylvia Carr, Silicon.com
Almost half of the call centers in North America will use voice over Internet Protocol systems by the end of next year, according to new research.
A report from the Yankee Group says that despite VoIP adoption lagging beh… more » Categories: VOIP Providers 21st April 2006 : Oracle enters VoIP market |
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